Terms and Conditions

About these Terms and Conditions

Welcome to our online store! Hestian Fair Trade provide their services to you subject to the following conditions.
If you visit or shop within this website, you are deemed to have agreed to, and be bound by, the terms and conditions herein described. Please read them carefully. We recommend that you print and keep a copy of these Terms and Conditions for future reference. These terms and conditions do not affect your statutory rights.


Privacy Policy

Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.


Hestian Fair Trade will endeavour to deliver goods within the timescale stated in the delivery and returns policy but accept no liability for delay in delivery for any cause. Please see our full Delivery and Returns Policy for more information.


Hestian Fair Trade offers a full refund on all goods that are returned by the Purchaser within 14 days of receipt. The cost of returning goods to for refund is the responsibility of the Purchaser, unless goods are deemed by Hestian Fair Trade to have been faulty on arrival with the Purchaser. Please see our full Delivery and Returns Policy for more information.

Pricing and Contracts


All prices and charges on this site are shown in UK pounds sterling and include any VAT payable, but exclude delivery charges (for details see our ‘Delivery and Returns Policy’). The total cost of your order is the listed price of your ordered products plus the delivery cost quoted in the “Checkout” pages. These will be recorded clearly in your Shopping Cart before you confirm your order. Prices, offers and products are subject to availability and may change before (but not after) we accept your order. If something becomes unavailable we may offer you an alternative which you are not obliged to accept. We try very hard to ensure that all information on this site is accurate. However, occasionally, an error can occur. If we discover an error in the price or description of a product you have ordered, we will tell you and ask you whether you wish to continue with your order at the correct price, or cancel it.


When you make an order you will receive an email acknowledging that the order has been received byHestian Fair Trade. We will review the order and payment of the bill and decide whether to accept your order. After acceptance of your order we will send you a second email telling you that the order is being processed. A contract of sale is deemed to exist as soon as Hestian Fair Trade despatches this second email message to the Purchaser, regardless of whether the Purchaser receives the confirmation email or not. Alternatively, we may decline all or part of your order for any reason, in which case our second email will tell you so, or we may contact you by telephone to discuss the problem.

We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method.

Copyright and Trademarks


All content included on this site, such as text, graphics, logos, button icons, images, is the property of Hestian Fair Trade or its content suppliers and protected by UK and international copyright laws. The compilation of all content on this site is the exclusive property of Hestian Fair Trade, and is protected by UK and international copyright laws.

The software application provider and author for “Magento”, is used under the GNU GENERAL PUBLIC LICENSE and all original authorship and credit for Magneto remains the intellectual rights of Varien. You may view or download any part of parts of this site for private purposes but you are not permitted, without our permission, to:

* Store this site, or any part of this site, for purposes other than those set out in this paragraph.
* Print copies of this site, or any part of this site, except for your own personal or private viewing purposes.
* Reproduce, copy or transmit this site, or any part of this site, in any way, for any purpose or in any other medium.


Hestian Fair Trade’s trademarks and trade dress may not be used in connection with any product or service that is not Hestian Fair Trade, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Hestian Fair Trade. All other trademarks not owned by Hestian Fair Trade or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Hestian Fair Trade or its subsidiaries.



It is your responsibility to ensure that all materials are checked for the presence of harmful viruses before downloading. Hestian Fair Trade cannot be held responsible for any harm caused to your computer equipment by any viruses.


This website may contain links to other websites operated and controlled by parties other than Hestian Fair Trade. Such links are provided for your convenience only and their inclusion does not imply any endorsement of material on such websites or any association with their operators. You use such links at your own risk andHestian Fair Trade accept no responsibility for any linked sites.

Views, Comments, Emails, and Other Content

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Hestian Fair Trade reserves the right (but not the obligation) to remove or edit such content, but does not regularly review all posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Hestian Fair Trade and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Hestian Fair Trade and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnifyHestian Fair Trade or its associates for all claims resulting from content you supply. Hestian Fair Trade has the right but not the obligation to monitor and edit or remove any activity or content.Hestian Fair Trade takes no responsibility and assumes no liability for any content posted by you or any third party.


We exclude, to the fullest extent permitted by applicable laws, and save in respect of death or personal injury arising from our negligence, all liability of any claims, losses, demands or damages arising directly or indirectly out of, or in any way connected with, your use of, or inability to access, the Hestian Fair Trade website and its associated services.

Whilst we endeavour to ensure that theHestian Fair Trade website is fully operational and error-free, we cannot guarantee this and therefore accept no responsibility for any defects and/or interruptions of the Hestian Fair Trade website and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of the Hestian Fair Trade website and associated services impossible or impractical.

Hestian Fair Trade and the hosts of this website accept no responsibility for, and exclude all liability in connection with, browsing this site, downloading any material from it and all the matters listed above. Hestian Fair Trade make no (and expressly disclaim all) representations or warranties of any kind, express of implied, with respect to this website, including, but not limited to, any liability for errors, inaccuracies, omissions and warranties or merchantability.

Other Information

Electronic Communications

When you visit Hestian Fair Trade or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing

Licence and Site Access

Hestian Fair Trade grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Hestian Fair Trade. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Hestian Fair Trade. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Hestian Fair Trade and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Hestian Fair Trade’s name or trademarks without the express written consent of Hestian Fair Trade. Any unauthorized use terminates the permission or license granted by Hestian Fair Trade. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Hestian Fair Trade so long as the link does not portray Hestian Fair Trade, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Hestian Fair Trade logo or other proprietary graphic or trademark as part of the link without express written permission.

Applicable Law

By visiting Hestian Fair Trade, you agree that English Law will govern all transactions relating to this website and any dispute of any sort that might arise between you and Hestian Fair Trade or its associates.


Questions regarding our policy related material can be directed to our support staff by clicking on the Contact link in the top navigation bar. Or you can email us at: